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'Take Control' Remote Reporting Scheme

WHAT IS REMOTE REPORTING?

Remote Reporting is a way of reporting a crime or passing on information without talking to the police directly.

There are a number of different organisations throughout Lothian and the Borders where victims, witnesses, carers or others can speak privately to a member of staff, and they will pass your information onto the police.

You can:

  • ask for your information to be investigated
  • leave details, but ask for your information not to be investigated
  • leave no details, and ask for your information not to be investigated
    (this helps police monitor areas where hate crime may be rising)

The following agencies are able to provide the remote reporting service:



  National agencies
  Edinburgh City
  West Lothian
  • Racist incident remote reporting
  • Young persons remote reporting
  • LGBT (Lesbian, Gay, Bisexual and Transgender)
  • People with learning difficulties
    • Ace Advocacy (West Lothian)  Details
  • People with disabilities
  • People with mental health problems
    • Edinburgh University Settlement Mental Health Project Details
    • Mental Health Advocacy Project (West Lothian)   Details
  • Older people
  • Women in minority communities
    • Minority Population Women’s Worker Details
  • Other remote reporting agencies
    • Victim Support (West Lothian)   Details
    • Daisy Drop In Details
    • Grampian Country Pork Halls Ltd Details
    • Crimestopers Scotland Details
    • Access2Employment Details
    • Broxburn Family and Community Development Centre Details
    • Armadale Outreach Programme Details

  East Lothian
  • East and Midlothian Gypsy Travellers Site  Details
  • Recharge Youth and Community Facility Details
  • East Lothian Council Customer Services – Musselburgh Office  Details
  • East Lothian Council Customer Services – Prestonpans Office  Details
  • East Lothian Council Customer Services – Haddington Office  Details
  • East Lothian Council Customer Services – Tranent Office  Details
  • East Lothian Council Housing Department for North Berwick Details
  • Total Labour Solutions Details
  • Victim Support Mid and East Lothian Details
  • Shelter Scotland Details

  Midlothian
  • Penicuik Citizens Advice Bureau  Details
  • Citizen Advice Bureau   Details
  • Midlothian Women's Aid Details

  Scottish Borders
  • Contact Centre – Borders Council  Details
  • Victim Support Scottish Borders Details
  • Heriot-Watt University Borders Campus Details

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THE NEXT STAGE

If you would like to remotely report any crime, incident or information please contact one of the agencies listed above.

If you or the organisation you are involved with would be interested in becoming a partner in remote reporting, please see the information below and therafter contact your local Community Safety Department by telephoning 0131–311–3131 in the first instance.


INFORMATION FOR AGENCIES INTERESTED IN BECOMING A PARTNER IN REMOTE REPORTING

We would like to expand the remote reporting scheme to cover as many varied agencies and organisations as possible. This will increase the geographical area covered by remote reporting in the force and therefore allow easier access to remote reporting facilities for a wider sector of the community.

    INTENTION

Lothian and Borders Police will provide staff at each partner agency/organisation with brief training on how to fill out a remote report form on behalf of a victim of crime or person wanting to provide information.

These partners can thereafter provide advice, information or support to victims or alternatively 'signpost' these people to other agencies that can offer further support and assistance. Suitable posters etc. advertising the scheme will be provided to each partner.

    FURTHER CONTACT

Each partner agency will have a nominated point of contact within their local Community Safety Branch. This will allow any problems or issues arising to be resolved at a local level, when possible. It will be the responsibility of the local Community Safety branch to provide any further training required by partner organisations.

    SUMMARY

Under reporting of crime is a major concern for Lothian and Borders Police. Remote reporting helps to address some of the problems faced by the wide communities that we serve, offering an alternative method for reporting incidents.

By agreeing to take part and become a partner in the remote reporting scheme, you and your organisation will be helping the community access services which may have been extremely difficult for them to access previously.

By taking part, your organisation will be visibly demonstrating its commitment to Diversity and inclusion.